How do I access the mailbox (Small Business) Use the Exchange Admin Center (EAC) to assign permissions If you see the below administrative interface, then you are using the Enterprise/Midsize or Education plan. If you see the below administrative interface, then you are using the Small Business plan. Not sure which Microsoft 365 plan your organization uses? Go to and login using your Microsoft 365 administrator credentials. Select the plan that your organization subscribes to in Microsoft 365. Set up permissions to access multiple mailboxes.I need to access somebody else’s mailbox.Once you select the appropriate scenario below, the step-by-step instructions will be provided. Select the scenario that you are trying to configure for your users. Then we'll take you through a series of steps that are specific to your situation.
We'll begin by asking you the task you want to do. Microsoft 365 administrators who help set up access permissions for users to open other people's mailboxes. This article explains how to assign access permissions to a user mailbox, to multiple mailboxes, and to individual users in Microsoft 365.
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